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After you submit the order and the payment is successful, generally, we need 24 – 72 hours to process your order, please check your phone/email so that we can contact you in case of any issues and with shipping updates. After delivery, we will submit the courier tracking number on the website and your email. You will receive the courier tracking number in about 72 hours, stepping on your tracking information.
Shipping time is depended on the shipping company in different countries and takes about 4-8 business days. For more information, please check SHIPPING POLICY.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. For complete Returns & Exchanges information, click here>>
About the delivery: Awesome, I'm always worried about not receiving the packages but they answered my questions as soon as possible and gave me all the information. And I got the boxes just fine! 5/5.
About the cartridges and needles: I'm a new tattoo artist so I can't really compare needles yet, but so far I really liked them. I have to wait two weeks to see the end results but the tattoos I've done so far look very good. While working with them it felt easy to control. The only worry comes with the tattoo machine. I have a Bishop rotatory wand packer (stroke 4.2) and the cartridges (1003RS mostly) didn't work right away, the got stuck when you activate the rotatory part. Only one 1003RL did that and all 3 of the 1003RS that I tried did it but I set a stronger voltage and it worked that last one when I was giving up. So it was my lack of experience. Therefore 5/5.
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